Help

Support

Something not working, or have a question about TimerShelf? Reach out below — we read every message.

Common questions

What's the difference between free and TimerShelf Pro?

Free includes up to 5 saved custom timers and 3 shelves. TimerShelf Pro is a one-time purchase that raises that to 250 timers and 50 shelves.

I bought Pro on another device — how do I get it back?

Open Settings inside TimerShelf and choose Restore Purchases, signed in with the same Apple ID you used to buy it.

Does TimerShelf sync across my devices?

Yes — with iCloud enabled, your timers and shelves sync privately between your own devices under your Apple ID. See our Privacy Policy for details.

How does TimerShelf work on iPhone Duo?

TimerShelf has native layouts for both displays. Open it on the inner display, keep timing on the outer display when your Duo is closed, or prop it up in tabletop or book pose — the countdown and controls rearrange for each pose and stay clear of the fold. iPhone Duo support requires TimerShelf 1.3 or later.

Does a timer keep running if I leave the app?

Yes. An active timer shows as a Live Activity on your Lock Screen and in the Dynamic Island, and audio cues continue playing in the background.

Still stuck?

Email support@timershelf.com with your device model and iOS version if it's a bug — that's usually all we need to track it down.